Refund and Cancellation Policy

Monthly subscriptions are billed in advance and renew at the end of each monthly cycle. Cancel any time before renewal to stop future charges. Already-paid monthly fees are non-refundable except as required by law.

Annual subscriptions are billed in advance for a 12-month term. You may cancel any time, and your access continues to the end of the paid term. Annual fees are non-refundable except as required by law.

One-time setup, design, restaurant implementation, or bookkeeping onboarding fees are non-refundable once work has begun, except where work has not started or as required by law.

Refund and cancellation terms for custom or enterprise engagements will be governed by the applicable order form or signed agreement.

Subscription fees pay for access to the Service. We do not guarantee any particular business outcome — including revenue, sales, customer count, or operational results — and refunds will not be issued based on dissatisfaction with business results.

Cancel from your billing settings before your renewal date to avoid the next charge. Cancellations apply to future renewals only and do not retroactively refund the current term.

We recommend exporting your data (menus, customer lists, books, reports) before canceling. Access to the Service ends at the end of your paid term, and exported data is your responsibility from that point forward.